Frequently asked questions

Answers to common questions about Reskoo.

What is Reskoo?

Reskoo is membership software built specifically for lifesaving clubs: taking the register, members and households, payments, awards, incidents and safeguarding, equipment and comms, all in one place.

How do I join a club?

Ask your club for their 'register your interest' link, or get in touch with the club directly - a club volunteer will add you and get you started.

Do I need to download an app?

No. Reskoo runs in your web browser on any phone, tablet or computer.

Is my data safe?

Yes. Reskoo is built with UK data protection and safeguarding in mind: your information stays private to your club, safeguarding records are restricted to your club's Safeguarding Officer, and you can ask your club to export or erase your data.

How much does it cost?

Reskoo is free for clubs with up to 10 active members, with simple monthly pricing above that. Any membership fees you pay are set and collected by your club, not by Reskoo.

Who runs Reskoo?

Reskoo is built and run by BN3 Consulting. You can reach us at hello@reskoo.app.

Can I suggest a feature or send feedback?

Yes, please do - email hello@reskoo.app. Tell us what you'd like Reskoo to do and why it would help your club; the more specific, the more useful. Reskoo is built for lifesaving clubs, so what clubs ask for shapes what we work on. We can't promise that every idea will be built, or say when.